My invitation to Outcome Mapping arose from my engagement in capacity building for environmental mainstreaming and integrated environmental assessment and reporting. Despite being meticulous with project design and implementation, we continued to lack adequate and suitable project-based information to craft credible project performance stories. Although we seemed to do well in telling output-based project performance stories, those stories tended to evoke “so what” questions and subdued responses from some project stakeholders. Our stories were short on credible articulation of how the outputs that the projects generated were contributing to the development results that we and our partners cherished. Ambiguities on the changes that we mutually desired and the theory that underpinned it, as well as lack of mutual agreement with our partners on the kinds of influences that were within our reach, were parts of the problem. The upshot of this was lack of suitable information for crafting credible outcome-based project performance story.
In the search for other project planning and management tools to help us fill this gap by complementing the Logical Framework Analysis (LFA) on which our work was based, I discovered that Outcome Mapping (OM) was a credible candidate; especially given our primary interest in capacity building. Through OM we seemed to have better prospects of improving project design and instituting strong outcomes (results) and performance monitoring framework. Of primary interest was OM’s “Intentional design” (ID), which is about framing the project’s activities based on the changes it intends to help bring about and that its actions are purposely chosen so as to maximize the effectiveness of its contributions to development. ID’s main elements are: a) definition of the outcomes sought (vision); b) specification on what the project intends to work on in support of the vision (mission statement); c) individuals, groups or organizations with whom the project will engage directly in influencing change (boundary partners); d) what the boundary partners commit to as ultimate manifestation of successful project outcomes (outcome challenges; e) indicators of progress towards the changes that boundary partners have committed to, each reflecting the varying depth of evolving change (graduated progress markers); f) the strategies that the project would apply in supporting boundary partners in pursuit of the changes they have committed to (strategy map); and g) what the change agency responsible for the project will do in order to be effective in fostering the change process (organizational practice).
Retrospective analyses of the environmental mainstreaming and integrated environmental assessment and reporting projects were done in testing the merits of OM. The results revealed that had the OM tool supplemented the LFA, there would have been sufficient clarity on the outcomes pursued, better focus and support to primary stakeholders in meeting their outcomes challenges, better assessment of progress towards the desired outcomes, well-focused strategies for supporting the stakeholders, and sufficient information on the contributions of the project and hence better prospects for crafting project performance stories. The way forward for us was to evolve LFA-OM synthesis model as recommended by other practitioners.
Comment
Comment by James O. Wagala on December 20, 2010 at 7:11am
Hello Joseph and Johns. Hello colleagues on AfCoP.
This is a very interesting discussion. I agree that the Logical Framework (LF) in itself does not suffice for planning, executing, monitoring and evaluating a project. Hence it needs to be supplemented with other tools, including Outcome Mapping (OM) to bring more clarity in the design of the project.
In conventional project management literature, project planning should cover the whole process of not only defining the project outputs but also identifying its beneficiaries and other stakeholders. All these are defined in the project charter and project management plan.
A project charter formally authorizes a project or a phase and documents initial requirements that satisfy stakeholder aspirations. Its development involves clearly defining the project statement of work, analyzing the business case for the project, reviewing the enterprise environmental factors and the organizational process assets. These analyses will lead to a deeper understanding and identification of stakeholders which Mr. Odongo calls boundary partners in this case. It is imperative to remember during OM that boundary partners have enormous influence on the project but the project almost has zero influence on them, save for behavioral changes that will come with the delivery of the project's results.
Project management plan on the other hand documents the actions necessary to define, prepare, integrate, and coordinate all subsidiary actions of the project. Preparing it is an uphill task which requires thorough analyses of the vision, mission, strategies and organizational design so as to ensure the successful delivery of the project outputs and outcomes.
Why am i advancing this argument? I am doing so because all these terminologies, techniques and processes should be covered during planning and initiation of a project. The major undoing of many of us project managers is that we ignore the most important stages of this planning and jump into tools which look simple to handle. An example would be a project manager preparing his log frame before drawing a project identification file, analyzing the project environment, defining the project objectives, beneficiaries and boundary partners, and analyzing the project risk environment. Many project managers have confused a good looking log frame with a watertight project design, not realizing that LFA is only a technical working approach which does not accord capacity building and stakeholder engagement the necessary attention.
Regardless of the nomenclature, tools and techniques for project planning and execution should remain as such. But the process needs to be pretty clear so that any manager follows it to the letter. Meticulous planning is key to ensuring that all aspects of the project, including capacity building and stakeholder engagement, are adequately catered for during and after the project. I believe that all the tools are complementary and need to be used together for effective project planning and execution.
Whatever mix of techniques we have in our toolkit, it is important to follow the KISS principle: Keep It Simple, Stupid!
Keep smiling,
James Wagala
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